How do I return an item?

RETURN/EXCHANGE POLICY

AIRBRUSHINGFACES stands proudly behind all of our products. If you are not happy with your purchase, please return your unused and unopened product WITHIN 30 DAYS of purchase for a refund.


Any products that are received by the buyer DAMAGED OR MISSING must contact AIRBRUSHINGFACES within THREE (3)

days after delivery of product to report the defect or it will be considered  used. Any products that are damaged due to misuse or exposure to extreme weather conditions will not be accepted for credit or a new exchange under any circumstance and may be returned to the buyer. However, if the product is deemed “fixable” AIRBRUSHINGFACES may fix the damaged product for a fee before returning it to the customer.

 

All European Body Art products are under limited manufacture warranty for one year from the date of the invoice. Any manufacture defected products must be sent back to AIRBRUSHINGFACES immediately.  A delay in contacting AIRBRUSHINGFACES or returning the goods for repair may affect the warranty. If your products need repair please pack the product (s) securely in a box suitable for shipping. Please include directions as to from whom the package is coming, to whom to send it back, a phone number and email address as well as what is wrong with it. All Repairs will be inspected when received. If a product is judged to be mistreated or not repairable the customer will be contacted to discuss the options before the repair is attempted.

 

BEFORE YOU RETURN ANY PRODUCT FOR REFUND/CREDIT OR EXCHANGE - CALL OR EMAIL AIRBRUSHINGFACES info@airbrushingfaces.com   TO  REQUEST   A  "SUPPORT   TICKET  #"  TO  ATTACH  TO  YOUR ITEMS. If items do not have Support Ticket # attached, we cannot track the return and therefore cannot guarantee  the refund.